The Procuraduría General del Consumidor (Profeco) has since requested the airline make effective remedies to the 4,722 passengers affected by flight cancellation attributable to the provider with the refund the price of the ticket or offer substitute transportation on the first available flight.Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on WhatsApp (Opens in new window) Since Saturday, 13 varying arriving and departing flights involving Cancun were canceled. “Since Saturday, some flights have been canceled due to a combination of factors — operational movements, delays in flight itineraries and natural weekend demand, which has generated a domino effect in subsequent operations,” he said through a statement. By regulation, flights cannot operate without a minimum number of personnel, according to the Civil Aviation Law. In recent weeks, Interjet has had problems in contractual negotiations with its workforce. Cancun, Q.R. — More than a dozen flights were canceled by Mexico’s Interjet airline this weekend due to staff shortages, affecting passengers heading to and from Cancun. Miguel Alemán Magnani, Interjet general director, pointed out risks for the company due to the financial situation it is going through. Several weeks ago during the International Association of Air Transport in the City of Mexico, the company’s CEO, William Shaw warned that “the airline is sick”, and without an agreement to work, the condition could worsen. He explained that they were in continued negotiations with workers. Eduardo Rivadeneyra Núñez, spokesman and head of Public Relations said that 12 of the canceled flights were Mexico City-Cancun while one was a Mexico City-Cancun-Toronto flight. In total, 13 flights were affected by the company’s lack of staff.